FAQ
1. How do I determine the correct size for my clothing?
Our clothing items come with a detailed sizing chart to help you find the perfect fit. You can find the sizing chart on the product page or in the product description. Please refer to the chart and measure yourself accurately to ensure the best fit.
2. What if the clothing item doesn't fit me?
If the clothing item doesn't fit you, don't worry! We offer hassle-free exchanges for sizing issues. Simply contact our customer support team within 14 days of receiving your order, and we will guide you through the exchange process.
3. Can I exchange a clothing item for a different size?
Yes, you can exchange a clothing item for a different size. Please contact our customer support team within 14 days of receiving your order, and we will assist you with the exchange process. Please note that the item must be in its original condition with tags attached.
4. How long does it take to process an exchange?
Once we receive your returned item, it usually takes 3-5 business days to process the exchange. We will then ship the new size to you as soon as possible. Please note that shipping times may vary depending on your location.
5. Can I return a clothing item for a refund?
We currently do not offer refunds for clothing items. However, we are happy to assist you with an exchange for a different size or a store credit. Please refer to our refund policy for more information.